Etihad Airways is the new and official national airline of the United Arab Emirates, based in the UAE's capital, Abu Dhabi. A truly 21st Century airline, Etihad sets out to be different and better - an airline designed to meet the demands of a rapidly changing world. You will find evidence of our fresh approach everywhere. For example, from the moment you board an Etihad Airbus A330-200, you'll be welcomed with genuine warmth and respect as an individual guest of the airline, in whichever Zone (Diamond, Pearl or Coral) you are seated. In fact, Etihad's whole philosophy is built around the needs of our guests. We are committed to constant improvement. And to help us develop and maintain the highest possible quality of service, Etihad's guests are positively encouraged to give us as much feedback - critical or constructive - as they like. Naturally, Etihad is setting the most rigorous security and operational standards. The airline conforms to the most up to date industry standard (JAROPS) and is ahead of many other carriers in this respect. We welcome you warmly and confidently to Etihad - a new, fresher and better kind of airline