Cargo OCC Coordinator
Cargo OCC Coordinator Cargo OCC Coordinator will be representing QR Cargo as a part of the key decision making team within the OCC to improve operational efficiencies and customer service in the QR network by centralizing and pro-actively monitoring the planning, payload and communication of irregular operations. Main duties include: · Ensuring punctuality/safety of QR operations for achievement of optimum utilization of Cargo Space on QR flights through efficient planning of space, monitoring payload, immediate connections and coordination with inter departmental personnel · Ensuring correct and timely two-way communication to all concerned (Ensuring that all information that may cause irregular operations is communicated to all concerned in a timely manner to ensure proper proactive actions plans can be developed. Ensuring affected airports and cargo space control team communicate regular updates) · Preparing and providing to management detailed briefings/updates/reports related to warehouse facilities, payload, flight upgrades/downgrades/cancellations/diversions · Constantly evaluating OCC/Cargo Operations processes and manuals and suggesting changes for improvement based on latest industry norms and standards. · Making bookings via OAL/Trucking companies and making use of SPA contracts to offer satisfactory service to offline destinations · Coordinating QR AOG movements, which involves checking load ability and arranging charter operation up to final destination in cases where AOG part not loadable on QR. · Monitoring cargo movement and coordinating between QAS/QR/outstations in flight delay situations requiring special handling to ensure smooth movement of cargo. Qualification/Experience:
- Minimum A level or equivalent with Bachelors Degree in any discipline preferred.
- (5-6) years experience with (3-4) years in supervisor capacity for airline or reputed GHA