Senior Officer - Customer Loyalty Marketing and Communication
This role will oversee the design, development and implementation of consumer communication and establish a communication channel that is compelling and measurable, directly contributing to Privilege Club's profitability. The role will also develop strategic segment management plans to optimize member acquisition, management and retention and building a dynamic content management infrastructure for real time communication with members. Analysis of customer and market data to drive activities and develop metrics to measure success of CRM campaigns.
The successful candidate will be able to demonstrate:
- 5 years experience in direct marketing/loyalty programmes.
- Proficient in Campaign Management and related tools
- Demonstrated strategies and analytical capabilities
- Excellent communication, organizational and presentation skills
This is an excellent opportunity to play a key part in delivering high quality promotional communication that drive measurable incremental revenue to Qatar Airways and Privilege Club
About Qatar Airways
As the Middle East's only 5-star airline and one of the world's fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development. If you are looking for a challenging and high-flying career, which carries a competitive remuneration package and benefits associated with the industry, this is the place for you.
How To Apply
Please click on the Apply button below and create an account. To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV and create a covering letter, focusing on why you are the right person for the job.
For more information on Qatar Airways please visit www.qatarairways.com/careers