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Jet Professionals, on behalf of our client airline in Asia, have been asked to source suitable candidates for their senior vacancy, Regional General Manager Airports - Worldwide.
The airline is expanding rapidly and this vacancy is a senior position and would allow the succesful candidate a great deal of authourity to manage all of the airports on the airlines network and grow with the carrier.
Purpose of Position:
Guide airport leadership teams and help develop skill levels of those teams towards a more engaged and proactive position within the airport community and company.
Responsible for airline operations, compliance, and financial results throughout the route system.
Help develop and implement system wide standards for ground operations customer service and standards for both customer interface and facility experience.
Negotiate airport agreements and build relationships between the airline and the airport authorities, leveraging the brand in its route system for favorable incentives or cost advantages where feasible.
Negotiate and implement vendor contracts for airport services maximizing customer service value and controlling cost. Set service level agreements consistent with the brand strategy.
Key Result Areas:
Helps develop and implement customer service standards for consistent delivery across the route system.
Ensure airport and airport team compliance with safety, security and regulatory compliance requirements.
Liaises with senior management staff to represent airport issues, opportunities and challenges, to help evaluate effectiveness and efficiency.
Develops airport authority relationships worldwide to ensure consistent brand presentation and seek opportunities for decreased operating costs at those airports.
Implements brand strategy at airport facility locations to the maximum extent possible for consistent delivery of customer service standards.
Sets and achieves operating budgets for the airport division.
Reviews and recommends changes in airport operations, airport and vendor relationships to align organization goals and customer service initiatives, position for growth.
Manages the efficient and effective management of staff, work task allocation, systems and processes – for a cost effective operation.
Manages and ensures the safety and security of staff,company property and customers at all times.
Manages and achieves revenue through improving airport systems.
Management and statutory compliance.
Education / Training
Diploma or degree in Aviation or Business Finance Management, or equivalent
At least 10 years’ supervisory experience in airport operations.
Experience in budget planning and complication
Experience with airport / airline liaison functions.
Experience with the negotiation and implementation or airport lease agreements, customer service, and good handling providers.
Knowledge and Skills
Knowledgeable in airline aviation and airport systems
Must possess a sound knowledge of airline and operations
Well versed with airport handling and procedures
Knowledge of the application of regulatory processes
High level communication skills to maintain effective and efficient networks and relationships with service providers and aviation stakeholders
Audits – Airport station operations, IOSA requirements, Dangerous Goods.
Safety Management – audit corrective actions, MOR management, and Aviation Quality Database review and follow up, Safety Action Group management and Operations Safety meeting coordinator for Airports.
Promulgation – ground handling agreements
Performance data (airports) with Flight Operations and Engineering.
If you are interested in this vacancy and fulfill the requirements please send your CV to firstname.lastname@example.org