Senior Staff Travel Assistant

not specified
16 Apr 2012
14 May 2012
Contract Type
Full Time
Description: The Sr. Staff Travel Assistant will be responsible for the effective execution of the day-to-day staff travel requests at the counter, in terms of ticketing, reservations, and responding to staff queries Mobilization of the staff members as and when required for duty travel, refresher courses, interviews and personal travel. Extend services to all the staff, exhibiting accurate and on-time performance.   Key Accountabilities:  Answer telephone calls, respond to complex queries, flight timings, visa information, fares, and taxes. Issue rebated tickets for QR subsidiaries, QR staff and their families. Effectively support client requirements by explaining and mapping best possible routes with cheapest possible fares. Process requests for training, new joining & interviews for QR and subsidiaries. Interacting with QR Staff starting from top management levels in order to arrange duty travel for various purposes for Qatar Airways and other subsidiaries. Collect cash for the issued documents to record all the tickets issued. Handle refund for the unutilized and partially utilized tickets for staff and their families to ascertain that employees will get their refund money without any delay.   To be a successful in this role you will hold a Graduate level, IATA certificate for fare calculation and itinerary planning.. Minimum 3 years of experience with airlines or with a reputed travel agency. Thorough knowledge of reservation systems like Amadeus, Galileo or Saber. Proven ability to plan and organize and especially meet emergencies.   About Qatar Airways As the Middle East's only 5-star airline and one of the world's fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground.  We apply this same philosophy to our people, providing diverse career opportunities and continual development.   How to Apply Please, click on the Apply button below and create an account.  To help us ensure we select the right candidates for interview please fill in the online application form, upload your CV, training certificates, and a cover letter, focusing on why you are the right person for the job.  Due to high volume of applications received, only candidates of interest will be contacted .   For more information on Qatar Airways Group visit