Operational Team Leaders

West London/Home Counties
Up to £34k + overtime + bonus + excellent benefits
19 Sep 2013
17 Oct 2013
Contract Type
Full Time

Up to £34k + overtime + bonus + excellent benefits  
Shift working pattern       
West London/Home Counties

You’re an exceptional leader. Someone who can motivate and inspire a sizeable team to deliver brilliant results and impeccable customer service. What’s more, you thrive in a fast-paced, fiercely demanding and ever-changing environment where no two minutes are ever the same, let alone days!

Then you could be one of the positive and talented individuals that our client’s looking for. As a world-leading organisation that builds and runs major public transit facilities, they can offer you a genuinely exciting opportunity – plus the chance to develop your career with a dynamic and growing business.

Your job will be to manage a diverse security team that operates across a range of areas within this hectic and buzzing transport hub. As you do that, you’ll focus on improving operational effectiveness to deliver a truly outstanding service to every customer.

We’ll be honest though, it will be your responsibility to ensure that people get through the security process as quickly and efficiently as possible – a challenge to say the least given that the facility has tens of thousands of visitors daily. But if you’re right for this role, you’ll see that challenge as a big plus. In fact, you’re the kind of person who always has a smile on their face, however stressful things get.

You’ll also have a ‘can do’ attitude and the willingness to go that extra mile for your team and customers alike. A creative approach is important too, with the ability to bring new ideas to improve performance. On top of that, you can build a real team spirit, empowering everyone around you to play their part in building a world-class service.
In terms of experience, we’ll expect you to have a proven track record of leading a team within a highly demanding and commercially driven face-to-face customer service environment. You must also be physically fit and ready to undertake intense initial training which you will have to pass in order to progress into the role.

We mentioned career development earlier and it’s worth stressing again. Prove yourself here and the prospects are genuinely excellent.

To apply, please email your CV and current remuneration details, quoting Ref: FMA by clicking on the Apply Now button