Learning and Development Specialist ( Airport Operations and Cargo )
The job holder will be responsible for the implementation of learning and development solutions for functional areas to support business goals.
Adhere to the predefined training and development framework, diagnose learning and performance gaps,recommend, design, develop and deliver innovative solutions and evaluate business impact, consistently
achieving excellent customer satisfaction at all levels and meeting agreed KPIs.
Ensure that changes to the business environment are analysed and recorded and training programme content updated so as to ensure learning solutions remain current and valid.
Demonstrate adherence to Quality and Standards and action improvements to ensure interventions are current, relevant, accurate, and fit for purpose.
Take ownership of agreed performance objectives, competencies and development plans, actively pursue self-directed learning in order to remain current and in line with industry best practice.
Implement plans in alignment with the departmental mission, values, goals and policies, demonstrate behaviours to represent and promote these and act as a champion in change management.
Embrace a culture of cost efficiency by adhering to the agreed budget and identifying and implementing cost-effective work practices.
Qualifications & Experience
•Degree or Honours (12+3 or equivalent) - Specialization in one of the following areas is preferred: Aviation Marketing Business or HRD related field Education/Training Leadership
•Minimum 5 years in area of specialisation. Supervisory experience would be an advantage.
•Professional qualifications in HR (e.g. CIPD/City and Guilds), training, psychology or organisational development would be preferred.
•Supervisory experience would be an advantage.
•Strong interpersonal skills and a cultural sensitivity to the local community would be critical for this role, together with the ability to influence diverse groups of people through excellent communication and presentation techniques.
•Experience of working in an environment aligned to international audit and regulatory requirements relevant to the area of specialisation.
•Ability to gather and analyse data, draw meaningful conclusions and write comprehensive reports on business situations and the performance of individuals.
•Demonstrate good project management knowledge use of project management and MS Office products.
•Demonstrate tolerance for ambiguity in a dynamic business environment, where priorities may change due to new initiatives and where a flexible, adaptable and responsive approach is critical to success.
•Thorough practical working knowledge of learning and development processes and methodologies and ability to design and develop innovative and effective learning solutions.
Salary & Benefits:
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. Besides generous travel benefits normally associated with an airline.
Please submit your application before 1st April 2014 23:59 GMT + 4 hours