End User & Administrative Support for SAP HR (f/m) Ref. 2017_041

Bishop GmbH
Darmstadt, Hessen (DE)
according to experience and qualification
07 Feb 2017
01 Mar 2017
Contract Type
Full Time

For our customer in the space industry we are looking for a suitable candidate on the base fulltime (AÜG) for at least 24 months, extendable  for the location Darmstadt, Germany starting in May 2017 for the position:  

End User & Administrative Support for SAP HR (f/m) Ref. 2017_041

Your responsibilities:

  • Provide consultancy for SAP Delivery Services to the Information & Communication Technologies (ICT) Unit and within the Technical Support and Service Department (TSS) & provide corporate ICT services & infrastructure to internal users

SAP Delivery Services - Demand Organization:

  • Direct End User Interface
  • Responsible for the service
  • Prioritize new requests
  • Coordinate definition of business requirements
  • Coordinate delivery of projects and services

​SAP Supply Organization:

  • Maintain applications and infrastructure
  • Implement projects
  • Set technical architecture
  • Provide support & consultancy in SAP HR related:
  • Employee Self Service Users (ESS). These users use ESS for both business and personal purposes
  • Workflow Users, who will mainly view SAP data and participate in workflow
  • Professional Transactional Users, who enter and maintain data and transactions directly in SAP ERP. SAP Key User Group is a group of the Professional Transactional Users who own the processes, defines the needs and accepts the changes, working closely with the SAP Support Team.
  • Knowledge in various SAP Areas with emphasis on all HR Area, to be able to cooperate effectively with the SAP expert consultants and SAP key users and end users
  • Support day-to-day operation of the SAP System with emphasis on SAP HR related topics (application support, root cause analysis & problem solutions)
  • Support the implementation of enhancements in SAP HR (tesing & roll out)
  • Facilitate and coordinate the SAP system change management process with emphasis on SAP HR Modules (monitoring, follow up)
  • Support end-user related and process-related documentation and trainings with special emphasis on SAP ESS

Your skills:

  • Knowledge/experience in human resources principles and SAP HR concepts in areas such as Payroll, Personnel Administration, HR Planning and budgeting, Organizational Management, Time Management, Training and Recruitment and integration to budgeting, ideally including public sector management
  • Basic working knowledge of SAP HR system configuration, set-up and SAP system change processes
  • Proven experience in providing SAP HR and ESS end-user support, and being proficient in using the SAP ERP system, preferably the SAP ERP HR Modules
  • Experience of working in a SAP Support Team, preferably in a public sector organisation
  • Prior experience in coordinating tasks between a high number of internal and external people, such as bug follow-up, training coordination and documentation follow-up
  • Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal
  • Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors
  • Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence
  • Working knowledge of employee self service functionalities such as shopping cart and goods/service receipt, absence and time management, employee data maintenance, payroll slip, training requests
  • Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel
  • Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management would be advantageous 
  • Fluent English language knowledge, French would be advantageous

Are you interested in our company and the benefits we offer? Do you want to become a part of our
team? Take the chance to get the world's best ticket for your global career and send your application!