Technical Services Manager - Norwegian Air UK - Gatwick

Department: Engineering

Position: Technical Services Manager

Working hours: Monday-Friday 0800-1700

Location: Norwegian Air UK, London Gatwick Airport, London UK

Job description:

The Technical Services Manager is responsible for ensuring that all tasks delegated to the section are resolved satisfactorily and in accordance with the Organization’s quality requirements. The Technical Services Manager has administrative authority over the section, and reports to the Technical Director.

Primary Responsibilities and Duties:

  • Develop and monitor the effectiveness of the maintenance program, present reliability data for systems and components at the Reliability Meetings
  • Monitor the development of EASA and UK‑CAA airworthiness and environmental regulations to ensure that appropriate action is taken ensure regulatory compliance
  • Monitor all Airworthiness Directives information from EASA, FAA or other authorities (if applicable).
  • Evaluate suggestions for improvements and modifications to aircraft, ensure all applicable mandatory directives issued by authorities and Type Certificate holders are incorporated in the aircraft, as appropriate
  • Ensure corrective action plans are made and implemented to address all non-conformities raised during internal audits or deviation reports
  • Establish and maintain the Technical Department’s library, including registration, revision control, distribution and filing of technical documents and publications
  • Establish and maintain quality and configuration standards for NUK aircraft, accessories and material
  • Oversee preparation of and issue instruction and maintenance documentation required for modifications, and initiate procurement of material required to perform modifications
  • Establish and maintain procedures and routines for Engineering & IT’s use of the computerized maintenance system used by NUK
  • Ensure that all engineering activities are performed according to the revenue and cost system as established in the Technical Department
  • Ensure provision of qualified engineering personnel and ensure that they are given information, instructions and training to the extent required to achieve satisfactory work performance
  • Develop and approve competency assessments for all positions and job roles requiring authorization of the Engineering Part M organisation
  • As deemed necessary, establish contact with applicable manufacturers of aircraft, engines, accessories and materials of interest for NUK
  • Conduct a Yearly Review of the effectiveness of the maintenance programs


  • Relevant Engineering Degree or Aircraft Engineer to B1/B2 standard
  • Flexible attitude, team spirit, able to manage different levels of workload
  • Strong analytical capability with excellent MS office suite skills & MRO systems
  • Ability to develop and maintain good working relationships with supplier’s and co-workers at all functional levels
  • Proven ability to achieve goals while working under tight time constraints while maintaining technical standards and integrity
  • Be acceptable to the UK CAA for an EASA Form 4 Post Holder position

Please note, as part of the process you must also apply directly on the Norwegian careers site.