System Operations Engineer (Mission Performance Team) (f/m) Ref. 2017_351

Darmstadt, Hessen (DE)
according to experience and qualifications
12 May 2017
09 Jun 2017
Ref. 2017_351
Contract Type
Full Time

For our customer "Eumetsat" we are looking for a suitable candidate on the base fulltime (unlimited contract for the
location Darmstadt, Germany starting asap for the position:

System Operations Engineer (Mission Performance Team) (f/m) Ref. 2017_351)

Your responsibilities:
The employee shall provide consultancy for the mission performance of the current Ground Segments (MSG Ground Segment,
the EPS Overall Ground System (‘OGS’), and Copernicus/Sentinel-3 Ground Segment), as well as their evolution, as well as to the future programmes
System operations in a real-time operations environment
End-to-end operations monitoring
User messaging systems configuration and operation
Configuration of event monitoring and end-to-end monitoring systems
Monitoring infrastructure configuration and operation
Multi-mission element and infrastructure operations
Mission Performance System Evolutions for existing and new programmes, in particular for EPS-SG and Jason-CS
Tasks including the provision of consultancy for the routine operations of the LEO & GEO ground segments, as well as their evolution to include new programmes and system operations
Responsible for the definition and/or maintenance of the routine operations procedures pertaining to mission performance operations and the interfaces of the key systems within the ground segment, in accordance with the established Client Operations Department  configuration management and quality assurance practices
Re-design and evolution of the mission performance systems to support existing and new programmes
Aacquire and maintain a System-wide view of the MSG System, the EPS CGS and OGS, and Copernicus/Sentinel-3, particularly in the areas of system end-to-end monitoring & control and data flows
Review any planned changes to the mission performance system configurations for LEO and GEO ground segments, and support the investigation of anomalies encountered through the routine system and ground segment operations
Provide consultancy for the development &operations preparation for recurrent satellites in existing operational programs (e.g. Metop-C and MSG-4), and for future operational programs currently in development (including Sentinel-3, MTG and EPS-SG).
Implementation of system upgrades to support major operations projects, including System Mid-Term Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade.
Consultant shall perform the following routine operations tasks:
Definition, configuration and maintenance of end-to-end monitoring and reporting systems
Definition and maintenance of system operations procedures, including system and ground segment procedures and operations guides
Liase & optimise the spacecraft monitoring and control activities
Liase with the ground segment facility operations teams and system operations analysts to ensure continuity & optimisation of ground segment and mission operations (through procedure and operations guide updates, configuration changes, database or user interface changes etc.)
Support to the definition of Operations Service Specifications
Interface with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes to the mission performance systems
Provision of support to operational ground segment analyses
Provision of stand-by/on-call support as system operations engineer, on an “as needed” basis. This will be coordinated through the normal on-call process
Provision of support, as required, to critical operations
Processing of mission performance related system anomalies, their documentation, investigation, classification and resolution/mitigation, including participation in Anomaly Review Boards
Participation in technical meetings, formal reviews, and scheduling and planning meetings
Processing of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards
Support to, and participation in, the functional verification and operational validation of mission performance system upgrades and evolutions, both standalone and in the context of an overall ground segment
Liaison with various department and divisions within Client organisation (CM, QA, Management, Product Experts, User Services)

Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team
In the performance of these tasks, the Consultant shall apply the Client configuration and change control procedures as well as the relevant system engineering standards, quality management procedures and maintenance procedures.

Your skills:
At least a university degree (or equivalent) in a relevant technical discipline
At least three years experience of end-to-end operations preparation and routine system operations of Geostationary
(‘GEO’) and Low Earth Orbit (‘LEO’) satellite systems in a real-time spacecraft operations environment
At least three years work experience in the operation and configuration of end-to-end monitoring and reporting systems
for (Earth Observation) data processing ground segments
At least three years experience in the definition, development, integration and verification & validation of ground
segment and mission data monitoring systems
Recent experience of the following, in an operational context, would be a distinct advantage:
Experience of procurement phases for new programmes
Experience of configuration and monitoring using NAGIOS/OP5
Experience of software and system testing & with the definition and analysis of operational user requirements
Experience of using configuration management systems
Windows & Unix / Linux operating systems
Web server administration
Shell/HTML/PHP Scripting and XML & Database Management and SQL
Integrated Development Environments such as Eclipse
Very good knowledge of English language