HR & Payroll Administrator

Farnborough, Hampshire (GB)
Circa £25,000 depending on relevant experience
02 Aug 2017
30 Aug 2017
Contract Type
Full Time

This exciting and critical role will put you at the heart of our business working closely with our Airline client and our cabin crew community.

Assisting our HR team and supporting the Base Chief Cabin Crew with the administrative running of the base, you will be responsible for crew activity analysis for both crew payroll and absence management, annual leave management and coordination of all new recruitment intake and owning the onboarding process for new recruits. You will also help to promote policy and standards through personal contact with the crew whilst helping to maintain a positive working relationship with our client.

Tasks and responsibilities will include:-


  • Implementing and maintaining all client operational policies and procedures
  • Liaising with client and employees to manage rostering requests
  • Liaising with client and employees to manage employee annual leave
  • Reviewing corrective rosters to evaluate changes to duty
  • Monitor, record and report on absence on a weekly basis to all stakeholders
  • Prepare qualifying employee list for quarterly incentive scheme
  • Responding to general client and employee enquires where possible or referring them to HR Ops Mngr
  • Attending quarterly CCF meetings and minute taking
  • Making any logistical/venue arrangements as required
  • Liaise with client and HR Ops Mngr on all leavers and other operational matters (pregnancies, part time workers, LOA, etc)


  • Analysis of monthly corrective crew activity report
  • Constructing monthly and month end invoice spread sheets
  • Assisting with preparation and review of monthly employee payroll
  • Managing crew expense claims
  • Cross check all employee training activity and obtain approval for payroll
  • Checking and keeping record of third party invoices
  • Maintaining an up to date list of all employees and contact information


  • Searching through our internal candidate database for matching CVs;
  • Using various external databases provided by specialist third parties;
  • Utilising client recruitment software
  • Networking with employees to obtain recommendations and contacts for active vacancies;
  • Placing job adverts with a range specialist aviation media, including websites;
  • Dealing with and responding to candidate email enquiries
  • Telephone interviewing/screening candidates – checking for their suitability for the role
  • Preparing for, attending and assisting with recruitment days/assessment centres


  • Carry out telephone referencing calls for candidates with suitable referees
  • Gathering and compiling applicant documents (attestations, medicals, etc)
  • Completing Right to Work checks
  • Undertaking referencing and security checks (including liaising with external service suppliers) for client and airport ID applications
  • Attending and assisting with company inductions for new starters
  • Collating new starter documents (bank details, P45, national insurance)
  • Issuing and collecting contracts

Work Pattern

  • Hours of work Monday – Friday, 08.30am – 17.30pm with flexibility
  • Location – Farnborough based with at least 2 days a month in Gatwick

 Essential requirements:

  • Minimum A to C GCSE’s in English and Maths (evidence required)
  • Previous experience in coordinating/managing high volumes of data
  • Previous experience of working in a fast paced customer focused organization
  • Fluent written and spoken English
  • Must be a proficient/advanced user of Microsoft Excel and competent user of other Microsoft applications (Word, Outlook, Powerpoint and Internet Explorer)
  • Excellent organisation skills with an exceptional eye for detail
  • Respond well to tough deadlines and able to work under pressure
  • High level of customer services via Telephone and Email communication
  • Good interpersonal skills with the ability to communicate well at all levels
  • A good work ethic supported by a friendly, positive “can do” attitude

Desirable attributes:

  • Hold a higher Maths, HR, Business Administration or similar qualification
  • Knowledge / interest in aviation, travel or world geography