Air Traffic Control Officer

11 Feb 2018
11 Mar 2018
Contract Type
Full Time

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. 
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public. 
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.                                                                                                                    
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar.   We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focussing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

We are currently recruiting experienced and highly motivated Area/ Enroute Air Traffic Control Officers (ATCOs) to support and be a part of a great and growing team in Bahrain, Middle East. If successful, you would be responsible for providing assistance in the operational day-to-day provision of Air Traffic Control operations. In addition, you would be concerned with providing On the Job Training Instruction (OJTI) for Bahraini air traffic control students whilst on watch, to ensure their continued progression.

Responsibilities in the role:

  • Ensure the provision of Area/Enroute radar control service, flight information service and alerting service to aircraft operating in the BAH FIR
  • Maintain a thorough operational knowledge and understanding of the equipment and systems used for the provision of air traffic services in the BAH FIR.
  • Provide OJTI facilities whilst on watch to ensure the continued progression of Bahraini trainee ATCO’s as well as those ex-pat ATCOs requiring validation on appropriate sectors.
  • Distribute as required meteorological information necessary for the safe and orderly handling of traffic.
  • Participate in pre-watch briefings for the subsequent watch concerning all known conditions affecting safety and/or regularity of air traffic within the BAH FIR.
  • Report failures, abnormal occurrences or any other conditions likely to constitute a safety hazard.
  • Provide operational feedback to management on proposed airspace procedure and system changes.
  • Practice professionalism and politeness to all users of services provided by the BCAA and to other staff in Air Traffic Services.
  • Interface to influence Bahraini OJT students in order to develop the highest standard of air traffic controller for integration into BCAA’s Air Traffic Services section.

Minimum candidate experience requirements:

  • Area/ Enroute Rating 
  • 5 years experience exercising Area/Enroute rating within a civilian environment
  • OJTI (On the Job Training Instruction) experience
  • ICAO English Level 5 or above proficiency

Preferred candidate experience requirements:

  • In addition to the above, experience within a multi-cultural environment in the Middle East is preferred

HSQE Responsibilities

  • Ensure compliance with the Serco Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards
  • Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Serco non-disclosure policy
  • Exercise personal duty of care for your own health, safety and welfare and for those affected by your acts or omissions
  • Ensure compliance with all training requirements of Serco and ensure adherence to these requirements at all times whilst in employment
  • Report any accidents, incidents, breaches or potential breaches to appropriate management

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.